myASP.NET support department cannot provide assistance with
customer software or code. In general, we can only assist in
determining whether a system/service related issue may be causing a
problem with application. If there is no indication of a service
related issue, any further troubleshooting of specific application
related errors is beyond the scope of support that we provide.
This policy is in place because programing support is especially time
consuming and the line between problem resolution and programming
consulting can quickly become blurred. We do not currently offer
programing or debugging consulting services.
Even though we do not offer extended support for some of the items
detailed in this document, we suggest that you post your problems,
questions, and comments in our forum.
Many of our users are there helping each other out, and myASP.NET
employees are also participating, and will attempt to answer any
questions they can during their spare time. Please note however, that
the forum is not an official support channel.