FAQFrequently asked questions
Clear answers about trials, plans, deployment, domains, databases and billing.
How do I upgrade my 60-day free trial to a paid hosting plan?
Log in to your account and open the Renewal Notices section. Select Upgrade Now, choose your preferred plan and complete the payment process. Your paid hosting term begins only after you upgrade.
Can I upgrade to a higher hosting plan later?
Yes. Log in to your account and select Upgrade for the hosting service you want to change. You can then review the available plans and choose the one that best fits your needs.
How can I deploy my website or application?
You can publish with Visual Studio, Web Deploy or FTP. You can also connect a GitHub repository for automatic builds and deployments, including supported .NET and Node.js applications.
What nameservers should I use for my domain?
Point your domain to our official nameservers: NS1.SITE4NOW.NET, NS2.SITE4NOW.NET and NS3.SITE4NOW.NET.
Can I test my website before pointing my domain to it?
Yes. Every website receives a temporary test URL, allowing you to upload your files and verify the site before changing your domain's DNS settings.
Which programming languages and frameworks do you support?
Our platform supports Classic ASP, ASP.NET 2.0 through 4.x, modern ASP.NET Core and PHP 5.x through 8.x. Node.js and Python hosting are also available with selected plans.
Can I pay for hosting monthly?
Shared hosting plans are billed quarterly or annually. Semi-dedicated and VPS plans offer monthly, quarterly, semiannual and annual billing options.
Do you support SQL Server Reporting Services (SSRS)?
Yes. SSRS is available as an optional add-on product for supported hosting services.
Can I pay directly by credit card?
Yes. We accept credit cards through PayPal or our standard payment gateways, so you can choose the processing option you prefer during checkout.
Do you accept bank transfers, Bitcoin or USDT?
Yes. We accept bank transfers, Bitcoin and USDT. Please contact our helpdesk for current payment instructions before sending funds.
How does the 60-day free trial work?
You can start a 60-day free trial without providing payment information. Your paid hosting term begins only when you choose to pay. A separate 60-day money-back guarantee begins on the date of your first payment.
Can my website send email through scripts?
Paid hosting accounts support sending email from ASP.NET, PHP and Classic ASP scripts. SMTP service is not included with 60-day trial accounts.
Does a hosting plan include a domain name?
A free domain name is not included with hosting. We provide a temporary domain for testing, and you can register your own domain with us separately. Domain registration starts at $10 per year.
Where can I find my MySQL or SQL Server connection details?
Log in to the hosting control panel and go to Database Manager. Open the MSSQL or MySQL manager, create or select your database, then choose the Manager icon to view its connection details.
Can I transfer an existing domain to myASP.NET?
Yes. Domain transfers do not carry a separate transfer fee, but ICANN rules require the domain to be renewed for one additional year when the transfer request is submitted.
Do you provide free SSL certificates?
Yes. Shared hosting plans support free Let's Encrypt SSL/TLS certificates, giving your websites secure HTTPS connections without an additional certificate charge.